Shipping Policy
At Goraya Leather, we are committed to delivering your orders safely and on time. This Shipping Policy explains the terms and conditions of our shipping process. By placing an order on our website, you agree to the following:
1. Processing Time
All orders are processed within 2–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer standard and express shipping options. Delivery times may vary depending on your location, chosen shipping method, and courier service. Estimated delivery time within Pakistan is 3–7 business days, while international deliveries may take 10–20 business days. Please note that these are estimated timelines and not guaranteed.
3. Shipping Charges
Shipping fees are calculated at checkout based on the delivery location and selected shipping method. Any applicable customs duties, taxes, or additional charges for international orders are the responsibility of the customer.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. You can use this information to monitor the status of your delivery.
5. Delays & Unforeseen Circumstances
While we strive to deliver orders promptly, Goraya Leather is not responsible for delays caused by courier services, customs clearance, weather conditions, or other factors beyond our control.
6. Wrong Address Disclaimer
Customers are responsible for providing the correct shipping information. Goraya Leather will not be held responsible for packages lost or delayed due to incorrect or incomplete addresses provided at checkout.
7. Damaged or Lost Packages
If your order is lost or arrives damaged, please contact us immediately at gorayaleather@gmail.com or +923126137704. We will investigate the issue and work with the courier service to resolve it.
8. Contact Us
For any questions regarding our Shipping Policy, please contact us at gorayaleather@gmail.com or call us at +923126137704.
By purchasing from Goraya Leather, you acknowledge that you have read, understood, and agreed to this Shipping Policy.